Our Values
Here at eras, knowing our values and sticking to them is of the utmost importance to us. This is because values say a lot about who we are as an organisation and what makes up our DNA. When sticking to our values we can be sure that we are providing our clients with everything they need to succeed. These values have been made up by asking our amazing team to define what drives us to succeed and what values underpin our behaviour.
The eras values
Our values are the bedrock of who we are - the driving force behind our success and your achievements. The eras team embodies a relentless dedication to your growth and a commitment to upholding the highest ethical standards.
Motivation
Engaged employees drive success, willingly making extra efforts, showcasing dedication, and boosting retention.
Integrity
Honesty, trust, and fairness thrive as colleagues uphold ethical practices, fostering a culture of openness and integrity.
Customer Focus
Customer needs take precedence, driving dedicated efforts to deliver exceptional service and earn recognition.
Quality
Excellence drives continuous improvement, reinforcing quality and meticulous attention to detail.
Why Choose eras?
Clear Pricing
Our prices are competitive and transparent. There are no hidden costs and we have always matched top quality with affordability.
Great Customer Service
We are regularly complimented on the quality of our customer service and have been since we were first established in 1982.
No Contracts
We have no annual licence fees or other hidden expenses. Our approach is a credit based 'pay as you go' approach, where credits never expire.
Varied & Detailed Reports
Our reports are insightful, thorough and user-friendly. The Quest Profiler® is BPS registered and suitable for both recruitment and employee development.
eras are a real pleasure to work with. As well as great customer support, they always go the extra mile and are very responsive to our needs. The Psychometric Portal® is extremely user friendly as well as completely customisable with our own branding.
A really good course. Pace and level of enthusiasm from the trainer was excellent
The eras team provide exceptional support that is not only professional but human as well. No 'ask' is ever too much and any queries or concerns I have are addressed promptly, reflecting a genuine commitment to customer satisfaction.
The Quest Profiler is the most versatile personality instrument I have ever used. It does everything from generating interview questions to offering advice for future development. Whatever my needs are, it meets them in full.
The Psychometric Portal is a very good tool to use in recruitment selection and staff development
Our relationship with eras spans more than 10 years and the Team there have consistently exceeded our expectations. They have the ability to understand our business drivers and our culture and then identify the resources that will help us meet our goals.
Your customer service is outstanding.
I'm very excited about the newer features of The Psychometric Portal®, and praise eras for its splendid customer service.
This is way over and above what anyone at eras needs to do for us and I am really appreciative of your willing, can-do assistance that you gave us last week. Would you please make sure that all are thanked and acknowledged for this.
The course gives a good understanding and foundation to Psychometrics.
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Experts in Psychometrics
Need more information about how eras and psychometrics can help your business? Don't hesitate to get in touch with us today! We're always here to answer any questions you may have and help you choose the best solution for your needs.